Shipping + Exchanges

Shipping:

We ship via USPS within 2 days of the order being placed.   If you need expedited shipping or another carrier please contact us to arrange.

Exchanges: Online Orders

You may exchange your item(s) within 15 days or receive a store credit to be used on the website or in-store for a future purchase.

Return shipping is the responsibility of the buyer. Returned goods must be delivered to us in the condition they were received to be eligible for exchange. We are not responsible for items damaged or lost in return shipment.  It is recommended to use a mail service that insures and tracks delivery.  Please allow 5 days for your exchange to be processed.

To make an exchange, email us at info@dwellnewhaven.com to request a return authorization. Please include the order number and item(s) you wish to return.

Any questions please contact us at: info@dwellnewhaven.com